Privacy Policy

Effective Date: 09/06/2025
Last Updated: 09/12/2025

Assertive Consultation Services, LLC (“ACS,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. We do not collect personal data unless it is needed to provide our services, and we never sell or rent client information. This Privacy Policy explains how we collect, use, and safeguard information across all ACS services, including landlord-tenant consulting, credit repair, notary services, financial literacy education, and workshops.

1. Information We Collect

- Personal Information: Name, contact details, phone number, email address, mailing address, and payment details.

- Government-Issued ID: For notary services (required by law).

- Financial & Credit Information: Credit reports, account information, or other financial records (only with your explicit consent and when you authorize ACS to act on your behalf).
- Documents: Leases, notices, financial records, or other documents submitted for review.
- Technical Data: IP address, browser type, cookies, and analytics.
- Service Data: Intake form responses, workshop registrations, digital product downloads.

2. How We Use Your Information

We may use your information to:

-            Provide requested services (consulting, credit repair, notary, financial literacy education, and workshops).

-            Communicate appointment confirmations, service updates, invoices, and reminders.

-            Process payments securely.

-            Deliver customer care and support via SMS, phone, and email (with your consent).

-            Comply with state and federal regulations, including notary logkeeping and the Credit Repair Organizations Act (CROA).

-            Improve our website, digital resources, and client experience.

We do not sell, rent, or share your personal information with unrelated third parties for marketing purposes.

3. SMS/Text Messaging

When you provide your mobile number, you may consent to receive SMS messages from ACS regarding:

-            Appointments, reminders, and scheduling.

-            Service confirmations, invoices, and account updates.

-            Educational tips or promotional offers (only if you opted in separately).

Message frequency may vary. Standard messaging and data rates may apply. Reply STOP to opt out or HELP for help.

Your mobile number will not be sold, rented, or shared with any third parties.

4. Sharing of Information

ACS does not sell or trade client information. We may share data only:

-            With credit reporting agencies, creditors, or collection agencies when you have authorized us to act on your behalf.

-            With trusted third-party service providers (such as payment processors, e-signature tools, and scheduling platforms) who are contractually bound to maintain confidentiality.

-            As required by law, subpoena, or government request.

-            To protect the rights, property, or safety of ACS, our clients, or others.

5. Notary Services

For notary services, ACS may be legally required to:

-            Maintain a notary logbook and

-            Retain copies of identification as required by Massachusetts law.

This information is stored securely and not shared except as required by law.

6. Data Security

ACS takes appropriate physical, electronic, and administrative safeguards to protect client data from unauthorized access, alteration, or disclosure. While we use reasonable precautions, no online transmission or storage can be guaranteed completely secure.

7. Email Privacy

If you receive emails from ACS, it is because:

A.        You opted in to receive communications, or

1. You registered, booked, or purchased services with us.

All emails from ACS include an unsubscribe option.

8. Cookies and Analytics

ACS uses cookies and analytics tools to improve website performance and user experience. You may disable cookies through your browser settings, though some site features may not function properly as a result.

9. Your Rights

You may:

-            Opt out of marketing communications at any time.

-            Request to access, correct, or delete your personal information, subject to legal obligations (such as required notary records).

-            Request to revoke consent for credit repair or SMS communications.

10. Policy Updates

ACS may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date. Your continued use of our website or services after an update constitutes acceptance of the revised policy.

11. Contact Us

For questions about this Policy or requests related to your data, contact:

Assertive Consultation Services, LLC
867 Boylston Street, 5th Floor #1498
Boston, MA 02116
support@assertiveconsultationservices.com

1-866-256-4721